Privacy Policy

Your privacy matters to us. Learn how we protect your personal information.

Our Commitment to Your Privacy

At JagNish Tours, we value your privacy and are committed to protecting your personal information. This policy explains what information we collect, why we need it, how we use it, and how we keep it safe.

Last Updated: June 27, 2025

1. What Information We Collect

Depending on your booking and travel requirements, we may collect the following information:

Personal Details:

• Full name
• Address
• Email address
• Phone number
• Date of birth
• Gender

Travel Documents:

• Government ID (Aadhar, PAN, etc.)
• Passport details (for international travel)
• Visa information (when applicable)
• Travel insurance details

Special Requirements:

If you have specific needs (such as wheelchair accessibility or dietary restrictions), we may ask for health-related information — but only with your clear permission and consent.

2. How We Collect Information

Direct Collection:

• Online forms on our website
• Phone conversations
• Email communications
• WhatsApp messages
• In-person consultations

Indirect Collection:

• Family members or friends booking on your behalf
• Travel partners or agents you contacted
• Website cookies and analytics
• Social media interactions

3. Use of Cookies and Tracking

What are Cookies?

Cookies are small text files that help us remember your preferences and improve your browsing experience. You can accept or decline cookies when you visit our site.

Analytics:

We use Google Analytics to understand how visitors use our website. This tool does not collect personal information like your name or phone number, only anonymous usage data.

Advertising:

Advertisers may use cookies for ad tracking, but these typically expire after 30 days and don't contain personal information.

4. How We Use Your Information

Trip Planning & Booking:

• Arrange accommodations and hotels
• Book flights and transportation
• Obtain necessary permits and tickets
• Coordinate transfers and local transport

Communication & Support:

• Send trip updates and itinerary changes
• Provide customer support
• Share important travel information
• Emergency assistance during travel

Legal Compliance:

We may use your information to fulfill legal or government requirements, including tourism regulations, tax obligations, and security clearances.

5. How Long We Keep Your Information

Standard Retention Period: We keep your information for up to 7 years for accounting, legal, and business purposes.

Active Bookings: Information is actively used during your trip planning and travel period.

Completed Trips: Retained for customer service, warranty claims, and repeat booking convenience.

Legal Requirements: Some information may be kept longer if required by Indian law or taxation authorities.

6. How We Keep Your Information Safe

Security Measures:

• Secure data storage with encryption
• Safe payment gateways (PayU, Paytm, etc.)
• Regular security updates and monitoring
• Limited access to authorized personnel only

Important Security Notice:

While we use strong security measures, please note that no online system is 100% secure. We continuously work to improve our security protocols and recommend you also take precautions with your personal information.

7. Who We Share Your Information With

Travel Service Providers:

We share necessary information with our trusted partners:

• Hotels and accommodation providers
• Airlines and transportation companies
• Local tour operators and guides
• Car rental and transfer services

Business Partners:

• Banks and payment processors
• Insurance providers
• Visa and documentation consultants
• Emergency assistance services

Legal Authorities:

We may share information with government authorities or legal entities only when required by Indian law or court orders.

8. Your Travel Photos and Videos

Content Sharing:

If you share your travel photos/videos with us (via email, WhatsApp, or social media), you give us permission to use them for marketing purposes including:

• Website galleries and testimonials
• Social media posts and advertising
• Brochures and promotional materials
• Customer testimonials and reviews

Your Confirmation:

By sharing content with us, you confirm that you own the content and have the right to share it. If the content includes other people, you confirm you have their permission to share it.

9. Your Privacy Rights

You have the following rights regarding your personal information:

Access & Control:

• View your personal information
• Update or correct your details
• Request deletion of your data
• Withdraw consent for marketing

How to Exercise Your Rights:

• Email: jagnishtours@gmail.com
• Phone: +91 7230001706
• Visit our office in Udaipur
• Response time: Within 30 days

Note: Some information may need to be retained for legal or business purposes even after you request deletion. We'll explain what can and cannot be deleted when you contact us.

10. Updates to This Policy

This privacy policy may be updated from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons.

How We Notify You:

• Email notifications for significant changes
• Website announcements
• Updated "Last Modified" date at the top

We recommend checking this policy before each trip. Continued use of our services means you agree to the latest version of this privacy policy.

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

JagNish Tours

Address:
Opposite Vidya Niketan School
Near HP Pump, New Tagore Nagar
Hiran Magri, Udaipur
Rajasthan 313001, India

Contact Details:

Phone: +91 7230001706

Email: jagnishtours@gmail.com

Alternative Email: jagnishtours@gmail.com

Response Time: Within 48 hours

This privacy policy is effective as of June 27, 2025, and applies to all information collected by JagNish Tours.