At JagNish Tours, we value your privacy and are committed to protecting your personal information. This policy explains what information we collect, why we need it, how we use it, and how we keep it safe.
1. What Information We Collect:
Depending on your booking, we may collect:
- Full name
- Address
- Email address
- Phone number
- Date of birth
- Gender
- Government ID (like Aadhar, PAN, or passport)
- Passport details (for international travel)
- Payment information (credit/debit card, UPI, etc.)
If you have specific needs (such as a wheelchair or dietary restrictions), we may ask for health-related information — but only with your clear permission.
2. How We Collect It:
- Directly from you (via form, phone, email, WhatsApp)
- From a family member or friend booking on your behalf
- From travel partners or agents you contacted
- Automatically through our website using cookies
3. Use of Cookies:
- Cookies help us remember your preferences and improve your browsing experience.
- You can accept or decline cookies when you visit our site.
- We use Google Analytics to understand how visitors use our website. This tool does not collect personal information like your name or phone number.
- Advertisers may also use cookies for ad tracking, but these typically expire after 30 days.
4. How We Use Your Information:
- To arrange your trip (hotel, flights, permits, transfers, etc.)
- To contact you with updates or trip information
- To fulfill legal or government requirements (if any)
5. How Long We Keep Your Information:
- We keep your information for up to 7 years for accounting and legal purposes.
6. How We Keep It Safe:
- Your data is stored securely. We use safe payment gateways like PayU, Paytm, etc.
- While we use strong security, please note that no online system is 100% secure.
7. Who We Share Your Information With:
- Travel service providers (like hotels, airlines, transport companies associated with us )
- Business partners like banks, insurance agents, or visa consultants are associated with us.
- Legal or government authorities (if required by law)
8. Your Travel Photos/Videos:
- If you share your travel photos/videos with us (via email, WhatsApp, or social media), you give us permission to use them for marketing purposes.
- You confirm that you own the content and have the right to share it.
9. Your Rights:
You can request to see, update, or delete your personal information at any time by emailing us at: info@jagnishtours.com
10. Updates to This Policy:
This policy may be updated from time to time. We recommend checking it again before each trip. Continued use of our services means you agree to the latest version.